At Momentum, we take our customers’ data very seriously. Since day one, security and privacy have been β€œjob zero” for us and part of every decision that we make. Momentum is currently SOC-2 Type 2 certified and this has been attested by an external auditing firm. Read our full security policy here ->

This section lists what information Momentum will be able to access in your workspace. Momentum is only able to access information about channels in which it is explicitly invited.

Content and information from channels and conversations:

View messages and other content in public and private channels that Momentum has been added to.

🟑 Momentum has to be explicitly given permission.

View basic information about direct and group direct messages that Momentum has been added to.

🟑 Momentum has to be explicitly given permission.

View basic information about private channels that Momentum has been added to.

🟑 Momentum has to be explicitly given permission.

View files shared in channels and conversations that Momentum has been added to.

🟑 Momentum has to be explicitly given permission.

View emoji reactions and their associated content in channels and conversations that Momentum has been added to.

🟑 Momentum has to be explicitly given permission.

View basic information about public channels in your workspace.

🟒 Momentum has this permission by default.

Content and info about your workspace:

View email addresses of people in your workspace

🟑 Momentum has to be explicitly given permission.

View people in your workspace

🟑 Momentum has to be explicitly given permission.

Actions that can be performed in Slack

This section lists what actions will Momentum be able to perform. Momentum will only be able to create and manage channels when it is explicitly invited or when it has created the channel itself on a users' behalf.

Perform actions in channels & conversations

View messages that directly mention @momentum in conversations that the app is in

🟑 Momentum has to be explicitly given permission.

Manage private channels that Momentum has been added to and create new ones

🟑 Momentum has to be explicitly given permission.

Manage public channels that Momentum has been added to and create new ones

🟑 Momentum has to be explicitly given permission.

Send messages as @momentum

🟒 Momentum has this permission by default.

Add and remove pinned messages and files

🟒 Momentum has this permission by default.

Add and edit emoji reactions

🟒 Momentum has this permission by default.

Join public channels in your workspace

🟒 Momentum has this permission by default.

Perform actions in your Slack workspace

Add shortcuts and/or slash commands that people can use

🟒 Momentum has this permission by default.

Notes

  • Momentum will never join any public channel unless it has been initiated by the user. The only case in which Momentum will join a public channel which it didn't itself create is when a user subscribes to notifications of events from salesforce into Slack, which makes it user-initiated.

  • Momentum only views/reacts to messages from deal rooms, which are channels that Momentum creates.

  • Momentum will not be able to view any information about private channels or join any private channel unless it has been added explicitly to the channel by a user already present in that channel.

  • Momentum will not perform any administrative actions in your slack workspace.

  • For the time being, Momentum does not store any content from your Slack messages in our database. We will inform your team in advance if that were to change in the future.

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