Ensuring Employee Consent and Privacy
In the age of artificial intelligence, employee efficiency, and effectiveness have seen significant advancements. However, with these advancements come concerns about privacy and consent. At Momentum, we believe in leveraging AI to enhance employee efficiency and effectiveness without compromising their privacy. This article outlines our approach to ensuring employee consent and how we support our customers in utilizing AI responsibly for performance management.
Active Consent Process
Our commitment to privacy begins with an active consent process. Employees are required to undergo an installation procedure that grants access to their calendars and calls. This process includes a clear disclosure of data handling procedures, ensuring that employees are fully aware of how their data will be used. By obtaining explicit consent, we respect employees’ autonomy and foster a culture of transparency.
Real-time Control
Momentum empowers employees by providing them with real-time control over data collection during calls. Employees can pause or stop data collection at any point, allowing them to manage which calls (or parts of their calls) will be analyzed. This feature ensures that employees feel secure and in control, reinforcing our commitment to their privacy.
Customizable Consent Disclaimer
To further enhance transparency, Momentum offers a customizable consent disclaimer feature. This allows hosts to tailor the recording disclaimers displayed during calls, setting clear expectations regarding data recording and processing. By providing this customization, we ensure that all parties involved are fully informed about the data collection process.
Disclaimers on Analysis
Momentum recognizes the importance of proper data use. We allow organizations to include disclaimers in each analysis, specifying that the data should not be utilized for performance management. This additional layer of protection ensures that data is used responsibly and ethically, aligning with our customers’ preferences not to rely solely on AI for performance evaluations.
Transcription-Only Data Storage
Data security is paramount at Momentum. We have implemented a transcription-only data storage policy, where only the transcriptions of calls are retained, and audio recordings are discarded after processing. This approach minimizes the storage of sensitive data, further enhancing data security and privacy.
Conclusion
Momentum’s approach to utilizing AI for performance management is rooted in the principles of consent, transparency, and security. By ensuring active consent, providing real-time control, offering customizable disclaimers, and implementing stringent data storage policies, we respect employees’ privacy while enhancing their performance. If you are interested in learning more about our security protocols and integrations, please visit our Security Portal.
To discuss further or if you have any questions, feel free to reach out. Let’s work together to create a secure and efficient performance management system that respects employee privacy.
Call to Action
Learn more about how Momentum can help your organization enhance performance management while ensuring employee consent and privacy. Book a demo with us today! Thank you for trusting Momentum as your partner in responsible AI-driven performance management.
By following these practices, Momentum not only enhances performance management but also builds trust with employees, ensuring that their privacy and consent are always prioritized.